Keepit experienced a minor incident on April 8, 2024 affecting SaaS Backup, lasting 3d 12h. The incident has been resolved; the full update timeline is below.
Affected components
SaaS Backup
Update timeline
- monitoring Apr 08, 2024, 05:38 PM UTC
Backup job execution is delayed; A fix has been implemented and we are monitoring the results
- identified Apr 10, 2024, 01:26 PM UTC
The applied fix has helped improve the situation, but we are still working toward a complete resolution
- identified Apr 11, 2024, 06:47 AM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 12, 2024, 05:44 AM UTC
The situation has stabilized and backup jobs are no longer delayed