Keepit incident

Hardware issue in Germany region

Notice Resolved View vendor source →

Keepit experienced a notice incident on June 13, 2023 affecting User Interface and API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 10:15 AM UTC
Resolved
Jun 13, 2023, 10:15 AM UTC
Duration
Detected by Pingoru
Jun 13, 2023, 10:15 AM UTC

Affected components

User InterfaceAPISaaS Backup

Update timeline

  1. resolved Jun 13, 2023, 10:15 AM UTC

    Yesterday, on Jun 12 2023, our DE-FR region experienced hardware difficulties causing customers to experience a slow user interface - the underlying hardware issue has been isolated and resolved. Furthermore, some backup jobs were affected by our release of version 8.7.0