Keepit incident

Late jobs

Notice Resolved View vendor source →

Keepit experienced a notice incident on September 21, 2023 affecting SaaS Backup and SaaS Backup, lasting 23h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2023, 09:23 PM UTC
Resolved
Sep 22, 2023, 08:33 PM UTC
Duration
23h 10m
Detected by Pingoru
Sep 21, 2023, 09:23 PM UTC

Affected components

SaaS BackupSaaS Backup

Update timeline

  1. investigating Sep 21, 2023, 09:23 PM UTC

    Some regions are experiencing late jobs. We are working to resolve the issue and will update the status page as soon as the issue is resolved

  2. identified Sep 22, 2023, 07:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2023, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2023, 08:33 PM UTC

    This incident has been resolved.