Keepit experienced a minor incident on August 6, 2024 affecting SaaS Backup, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
SaaS Backup
Update timeline
- identified Aug 06, 2024, 08:35 AM UTC
Some customers in the UK region may have problems accessing certain data
- monitoring Aug 06, 2024, 02:20 PM UTC
Access to data has been restored; status of the system is being monitored.
- monitoring Aug 07, 2024, 06:21 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 07, 2024, 08:55 AM UTC
This incident has been resolved.