Keepit experienced a major incident on October 21, 2024 affecting User Interface and API, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPI
Update timeline
- investigating Oct 21, 2024, 01:01 PM UTC
We are experiencing issues with user interface access in the AU region at this time. We are investigating this and will update this incident as soon as we have news to report
- monitoring Oct 21, 2024, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 22, 2024, 07:07 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 22, 2024, 08:11 PM UTC
This incident has been resolved.