Keepit experienced a notice incident on November 19, 2024, lasting 8d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Nov 19, 2024, 01:50 PM UTC
Customers may experience issues receiving emails. We apologize for the inconvenience and are working to resolve it as quickly as possible
- identified Nov 20, 2024, 06:13 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 22, 2024, 12:58 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 24, 2024, 07:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 26, 2024, 08:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 27, 2024, 04:18 PM UTC
This incident has been resolved.