Keepit incident

Connectivity issues in the US region

Minor Resolved View vendor source →

Keepit experienced a minor incident on April 21, 2025 affecting User Interface and API, lasting 2d 18h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 02:14 PM UTC
Resolved
Apr 24, 2025, 08:46 AM UTC
Duration
2d 18h
Detected by Pingoru
Apr 21, 2025, 02:14 PM UTC

Affected components

User InterfaceAPI

Update timeline

  1. investigating Apr 21, 2025, 02:14 PM UTC

    We are seeing problems with login and are investigating the issue

  2. identified Apr 22, 2025, 07:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2025, 02:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2025, 08:46 AM UTC

    This incident has been resolved.