Keeper incident

KCM, iOS and Android updates pending

Minor Resolved View vendor source →

Keeper experienced a minor incident on May 24, 2023 affecting Keeper iOS and Keeper Android and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2023, 04:51 PM UTC
Resolved
May 24, 2023, 08:27 PM UTC
Duration
3h 35m
Detected by Pingoru
May 24, 2023, 04:51 PM UTC

Affected components

Keeper iOSKeeper AndroidKeeper Secrets ManagerKeeper Connection Manager

Update timeline

  1. identified May 24, 2023, 04:51 PM UTC

    Several updates will be published later today on end-user applications to address a few production issues related to a new record field type change. - Keeper Connection Manager 2.15.1 - Android 16.6.70 - iOS 16.8.3 - Keeper Secrets Manager SDK for Java The issues affect the creation and editing of new records in certain scenarios. We will post updates when the fixes have been published. Customers affected will need to update to the new versions.

  2. resolved May 24, 2023, 08:27 PM UTC

    Issues related to record field changes is resolved in production, however new updates are still being published over the next 24 hours to take into account the upcoming feature updates planned for next week.