Keeper experienced a minor incident on August 16, 2023 affecting Keeper Browser Extensions, lasting 4d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Keeper Browser Extensions
Update timeline
- identified Aug 16, 2023, 06:24 PM UTC
We are aware of login and filling errors with the KeeperFill browser extension on Firefox. This issue is randomly occurring during initialization of the extension. Restarting Firefox when this occurs may temporarily resolve the issue. We have pushed a new version to Mozilla (16.6.1) which is pending review. Mozilla should release the update within 24 hours.
- monitoring Aug 18, 2023, 05:33 AM UTC
We have pushed a new version to Mozilla (16.6.1) which is pending review to address autofill issues on Firefox.
- resolved Aug 21, 2023, 12:19 PM UTC
Mozilla has released version 16.6.1. Visit the Firefox Add-ons screen and check for updates to install.