Keeper incident

Vault API errors

Major Resolved View vendor source →

Keeper experienced a major incident on April 15, 2024 affecting Keeper Web Vault (EU) and Keeper Web Vault (US) and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2024, 10:05 AM UTC
Resolved
Apr 15, 2024, 10:12 AM UTC
Duration
7m
Detected by Pingoru
Apr 15, 2024, 10:05 AM UTC

Affected components

Keeper Web Vault (EU)Keeper Web Vault (US)Keeper Admin Console (EU)Keeper Admin Console (US)

Update timeline

  1. investigating Apr 15, 2024, 10:05 AM UTC

    The Keeper DevOps team is aware of vault API errors and we're currently working with AWS to address the issue. The team will have resolution shortly.

  2. resolved Apr 15, 2024, 10:12 AM UTC

    The issue has been resolved