Keeper incident

KSM Java SDK Errors (affecting Connection Manager)

Minor Resolved View vendor source →

Keeper experienced a minor incident on June 17, 2024 affecting Keeper Secrets Manager and Keeper Connection Manager, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 07:51 PM UTC
Resolved
Jun 17, 2024, 10:43 PM UTC
Duration
2h 51m
Detected by Pingoru
Jun 17, 2024, 07:51 PM UTC

Affected components

Keeper Secrets ManagerKeeper Connection Manager

Update timeline

  1. identified Jun 17, 2024, 07:51 PM UTC

    We have identified an issue with Keeper Secrets Manager Java SDK that is throwing API errors. A solution is underway and we'll be releasing an update on the Keeper backend API shortly. No changes are required on the SDK. This also affects Keeper Connection Manager integrations with KSM.

  2. identified Jun 17, 2024, 09:26 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 17, 2024, 10:43 PM UTC

    This issue has been resolved.