Keela incident

System Downtime - USA Region

Critical Resolved View vendor source →

Keela experienced a critical incident on December 13, 2024 affecting Keela CRM and Keela's Intelligence Tools and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 01:31 AM UTC
Resolved
Dec 13, 2024, 02:56 AM UTC
Duration
1h 24m
Detected by Pingoru
Dec 13, 2024, 01:31 AM UTC

Affected components

Keela CRMKeela's Intelligence ToolsE-mail Marketing BuilderForms

Update timeline

  1. investigating Dec 13, 2024, 01:31 AM UTC

    We are currently experiencing some downtime on Keela USA. We are working to resolve this on our end ASAP. We appreciate your patience and understanding during this time.

  2. investigating Dec 13, 2024, 01:41 AM UTC

    We are currently experiencing some downtime on Keela USA. We are working to resolve this on our end ASAP. We appreciate your patience and understanding during this time.

  3. identified Dec 13, 2024, 01:42 AM UTC

    We are currently experiencing some downtime on Keela USA. We are working to resolve this on our end ASAP. We appreciate your patience and understanding during this time.

  4. resolved Dec 13, 2024, 02:56 AM UTC

    This incident has been resolved and all systems are now operational.