Kaymbu Outage History

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Kaymbu had 6 outages in the last 2 years totaling 38h 10m of downtime — averaging 0.2 incidents per month.

There were 6 Kaymbu outages since October 20, 2025 totaling 38h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.kaymbu.com

Minor September 18, 2026

Delay in Email Delivery

Detected by Pingoru
Sep 18, 2026, 06:30 PM UTC
Resolved
Sep 18, 2026, 07:22 PM UTC
Duration
51m
Affected: General
Timeline · 3 updates
  1. identified Sep 18, 2026, 06:30 PM UTC

    We are currently experiencing delays in email delivery due to an issue with our email provider. Please note that this does not impact content delivered through the Family App. Families can continue to receive and view content there as usual. Our team is actively working to resolve the issue, and we expect email delivery to return to normal soon. Thank you for your patience!

  2. monitoring Sep 18, 2026, 07:06 PM UTC

    We’ve resolved the issue causing email delays and are now processing all delayed messages.

  3. resolved Sep 18, 2026, 07:22 PM UTC

    The issue causing email delays has been fully resolved. All messages sent now are being delivered at normal speed, and we are working to process all of the delayed emails.

Read the full incident report →

Minor June 8, 2026

Errors When Selecting the Care Activities Notifications Settings in the Kaymbu for Families App

Detected by Pingoru
Jun 08, 2026, 02:41 PM UTC
Resolved
Jun 08, 2026, 05:00 PM UTC
Duration
2h 18m
Affected: Kaymbu for Families
Timeline · 3 updates
  1. identified Jun 08, 2026, 02:41 PM UTC

    Some users are encountering errors when trying to select/customize Care Activities Notifications in the Kaymbu for Families App. Our team is working to resolve the issue. All other features are working normally.

  2. identified Jun 08, 2026, 03:21 PM UTC

    Our team is working on a resolution for this issue. We expect it to be fully resolved within the hour.

  3. resolved Jun 08, 2026, 05:00 PM UTC

    The issue affecting family members’ access to the Care Activities Notification in the Kaymbu for Families app has now been resolved. Thank you for your patience!

Read the full incident report →

Minor June 8, 2026

Errors When Trying to Publish Moments Using the Kaymbu Mobile App

Detected by Pingoru
Jun 08, 2026, 01:13 PM UTC
Resolved
Jun 08, 2026, 05:03 PM UTC
Duration
3h 49m
Affected: MomentsKaymbu Mobile App
Timeline · 3 updates
  1. identified Jun 08, 2026, 01:13 PM UTC

    Some users are encountering errors when trying to publish Moments in the Kaymbu Mobile App. Our team is working to resolve the issue. In the meantime, users can continue to capture photos and videos on their devices. All other features are working normally.

  2. identified Jun 08, 2026, 04:01 PM UTC

    Our team is working on a resolution for this issue. We expect it to be fully resolved shortly.

  3. resolved Jun 08, 2026, 05:03 PM UTC

    The issue impacting the publishing of photos and videos has now been resolved. Users should now be able to publish any drafts in the Kaymbu app. Thank you for your patience!

Read the full incident report →

Minor April 2, 2026

Errors with Publishing Moments

Detected by Pingoru
Apr 02, 2026, 12:44 PM UTC
Resolved
Apr 02, 2026, 01:18 PM UTC
Duration
34m
Affected: Moments
Timeline · 2 updates
  1. investigating Apr 02, 2026, 12:44 PM UTC

    Some users are getting errors when trying to publish Moments. Our team is working to resolve the issue. In the meantime, users can continue to capture drafts. All other features are working normally.

  2. resolved Apr 02, 2026, 01:18 PM UTC

    The issue impacting the publishing of Moments has now been resolved. Users should now be able to publish any drafts. Thank you for your patience!

Read the full incident report →

Minor March 24, 2026

Degraded Performance

Detected by Pingoru
Mar 24, 2026, 04:19 PM UTC
Resolved
Mar 24, 2026, 04:26 PM UTC
Duration
7m
Affected: General
Timeline · 3 updates
  1. investigating Mar 24, 2026, 04:19 PM UTC

    Our software is experiencing an issue that may result in degraded performance, including slowness, for some users. Our team is working quickly to resolve this.

  2. investigating Mar 24, 2026, 04:23 PM UTC

    We are in the process of releasing a fix for the issue. Users should see improved performance within a few minutes.

  3. resolved Mar 24, 2026, 04:26 PM UTC

    The issue has been fully resolved.

Read the full incident report →