Katalon incident

Elevated errors at my.katalon.com

Critical Resolved View vendor source →

Katalon experienced a critical incident on July 12, 2023 affecting TestOps Login and Account Management and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2023, 03:40 PM UTC
Resolved
Jul 12, 2023, 04:27 PM UTC
Duration
47m
Detected by Pingoru
Jul 12, 2023, 03:40 PM UTC

Affected components

TestOps LoginAccount ManagementAdmin Homepage

Update timeline

  1. investigating Jul 12, 2023, 03:40 PM UTC

    Our teams are currently investigating an issue with my.katalon.com. Customers may experience issues while logging into the application. We are working quickly to restore service as quickly as possible.

  2. identified Jul 12, 2023, 04:19 PM UTC

    Our team has identified the cause of the issue and a fix is being implemented. Thank you for your patience!

  3. resolved Jul 12, 2023, 04:27 PM UTC

    The errors have been resolved, and my.katalon.com has been restored.