Katalon incident

TestOps is experiencing degraded performance

Minor Resolved View vendor source →

Katalon experienced a minor incident on November 20, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 04:20 AM UTC
Resolved
Nov 20, 2023, 04:20 AM UTC
Duration
—
Detected by Pingoru
Nov 20, 2023, 04:20 AM UTC

Update timeline

  1. resolved Nov 20, 2023, 05:25 AM UTC

    TestOps is experiencing degraded performance due to one of our 3rd parties service is experiencing degraded performance which in turn causing impairment when loading TestOps Web App. Our teams are working on a solution and will post an update.

  2. postmortem Nov 20, 2023, 05:26 AM UTC

    A fix has been implemented on 3rd-party side and we are monitoring the performance of impacted services. Customers will see recovery of impacted services at this time.