Katalon incident

Login Issue Under Investigation

Minor Resolved View vendor source →

Katalon experienced a minor incident on July 23, 2024 affecting TestOps Login and Admin Homepage, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 01:19 PM UTC
Resolved
Jul 23, 2024, 03:18 PM UTC
Duration
1h 58m
Detected by Pingoru
Jul 23, 2024, 01:19 PM UTC

Affected components

TestOps LoginAdmin Homepage

Update timeline

  1. investigating Jul 23, 2024, 01:19 PM UTC

    Dear Customers, We are currently experiencing an issue that is preventing users from logging into their accounts. Our team is actively investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Thank you for your understanding.

  2. resolved Jul 23, 2024, 03:18 PM UTC

    Dear Customers, We are pleased to inform you that the login issue has been resolved, and the system is now fully operational. You should be able to access your accounts without any problems. Thank you for your patience and understanding. Best regards, The Katalon Team