Katalon experienced a critical incident on March 8, 2025 affecting Customer Support Portal, lasting 12h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Support Portal
Update timeline
- identified Mar 08, 2025, 03:08 AM UTC
Valued Katalon Users, Our support team is currently experiencing issues with the Katalon Support Portal at support.katalon.com Thank you for your patience while we investigate this disruption. Our engineers are working to resolve this issue as quickly as possible. In the meantime. users with urgent support requests can send an email to [email protected] for assistance.
- resolved Mar 08, 2025, 03:11 PM UTC
This incident has been resolved.