Kaseya incident

Autotask PSA - Sydney Data Center Web Center and API - Inaccessible

Critical Resolved View vendor source →

Kaseya experienced a critical incident on August 7, 2026, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 10:59 PM UTC
Resolved
Aug 07, 2026, 11:48 PM UTC
Duration
49m
Detected by Pingoru
Aug 07, 2026, 10:59 PM UTC

Update timeline

  1. investigating Aug 07, 2026, 10:59 PM UTC

    We are aware of a problem where some customers are unable to access Autotask within our Sydney Data Center The Kaseya Engineering Team is investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. resolved Aug 07, 2026, 11:48 PM UTC

    This incident has been resolved.