Kaltura incident
"My Calendar" button is not available on the KAF page
Kaltura experienced a minor incident on May 17, 2022 affecting Kaltura MediaSpace, lasting 16h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 17, 2022, 02:12 PM UTC
What is the Impact: The option of the “My Calendar” button is not available on the KAF page. Current Status: We have identified an issue that was introduced due to a bug in the recent KMS/KAF version that was deployed today (May 17th). The option of the “My Calendar” button, under “My Media”, is not available on the KAF page. This means that users won’t be able to use the “My Calendar” button in order to schedule, or find meetings. Please note this won’t affect the schedule that has already been sent. Our engineering team is working to fix this issue, and currently, there is no workaround. What to Expect Next: We will update again in 3 hours regarding the progress of fixing this issue.
- identified May 17, 2022, 05:34 PM UTC
What is the impact?: Under “My Media”, the option of “My Calendar” button is not available in KAF page. Means the user won’t be able to use “My Calendar” button in order to schedule, or find meetings. Current status: The engineering team has identified a problem introduced in the updated KMS/KAF version that was deployed earlier today. To solve this issue, our team has developed a fix that is currently going through testing. The plan is to deploy this fix as a hotfix in production at approximately 7:00 AM(UTC) on Wednesday May 18th What to expect next: Next update update will will be posted once the fix is deployed; and no later than 7:00am (UTC)
- resolved May 18, 2022, 06:27 AM UTC
What was the impact?: Under “My Media”, the option of the “My Calendar” button was not available on the KAF page. This means the user couldn't use the “My Calendar” button in order to schedule, or find meetings. Current status: The engineering team deployed a fix that addressed the issue. What to expect next: We are closing this incident