Kaltura experienced a minor incident on September 13, 2022 affecting Live, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 13, 2022, 12:23 PM UTC
Our team is investigating an issue with Kaltura Live Services and working to resolve it as quickly as possible. The next update will be posted in the next 30 minutes.
- monitoring Sep 13, 2022, 01:00 PM UTC
What was the Issue: Streaming issues on Kaltura Live Services. Current Status: Our team identified the issue and provided a fix. New streams are launched successfully. What to Expect Next: We will keep monitoring and will close the incident by 15:00 UTC.
- resolved Sep 13, 2022, 02:55 PM UTC
What was the Issue: Streaming issues on Kaltura Live Services. Current Status: Our team identified the issue and provided a fix. New streams are launched successfully. What to Expect Next: After further monitoring, we are closing the incident as resolved.