Kaltura experienced a minor incident on December 20, 2022 affecting Upload Speed and Upload Process, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 20, 2022, 10:02 PM UTC
What is the Issue: Our team is investigating an issue with degraded upload speeds and working to resolve it as quickly as possible. Current Status: Our team identified the issue and is actively working on a resolution. What to Expect: The next update will be provided in 1 hour.
- resolved Dec 20, 2022, 10:07 PM UTC
Resolved - What was the Impact: Users might have received an error when uploading files. Current Status: Kaltura Engineers identified the root cause and implemented a patch to mitigate the issue. The issue was resolved, and uploading files functioned as designed. What next: The issue is resolved, and closing this incident.