Kaltura experienced a minor incident on September 25, 2024 affecting Analytics and Kaltura API and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
AnalyticsKaltura APIKaltura MediaSpace
Update timeline
- investigating Sep 25, 2024, 03:47 PM UTC
We are investigating an issue that users might experience slowness or failure upon accessing Analytics. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes
- investigating Sep 25, 2024, 03:48 PM UTC
We are continuing to investigate this issue.
- investigating Sep 25, 2024, 03:59 PM UTC
We are investigating an issue that users might experience slowness or failure upon accessing Analytics.
- monitoring Sep 25, 2024, 04:06 PM UTC
A fix was implemented we are monitoring the status.
- resolved Sep 25, 2024, 05:57 PM UTC
The incident was resolved.