Kaltura experienced a minor incident on June 29, 2022 affecting Live, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 29, 2022, 03:38 PM UTC
We are currently investigating reports of the high buffering in the webcasting. The next update will be posted in 30 minutes.
- investigating Jun 29, 2022, 04:12 PM UTC
What is the Issue: There are reports about high buffering during the live events/webcasting. Current Status: Our team is still actively investigating the matter and there is some improvement in the stability of the service. What to Expect Next: The next update will be shared in 30 minutes.
- resolved Jun 29, 2022, 04:49 PM UTC
What is the Issue: There are reports about high buffering during the live events/webcasting. Current Status: This affected just Live entries, and Issue was isolated and resolved. What to Expect Next: Issue resolved and we will be closing this incident