Kaltura experienced a minor incident on October 16, 2024 affecting Kaltura MediaSpace, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Kaltura MediaSpace
Update timeline
- investigating Oct 16, 2024, 06:41 PM UTC
We are investigating an issue that users might experience intermittent slowness or failure while using Kaltura Mediaspace. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes
- monitoring Oct 16, 2024, 08:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 16, 2024, 08:55 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 16, 2024, 09:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 16, 2024, 09:21 PM UTC
This incident has been resolved.