Kaltura incident

MediaSpace and API degradation

Minor Resolved View vendor source →

Kaltura experienced a minor incident on March 25, 2025 affecting Kaltura API and Kaltura Management Console (KMC) and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 01:55 PM UTC
Resolved
Mar 25, 2025, 02:18 PM UTC
Duration
22m
Detected by Pingoru
Mar 25, 2025, 01:55 PM UTC

Affected components

Kaltura APIKaltura Management Console (KMC)Kaltura MediaSpace

Update timeline

  1. identified Mar 25, 2025, 01:55 PM UTC

    We are currently experiencing some slowness in our Video Portal (Kaltura Mediaspace) and Kaltura Events due to issues with our API. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes

  2. resolved Mar 25, 2025, 02:18 PM UTC

    Our engineering team identified an issue and implemented a a fix.