Kaltura EU Outage History
Kaltura EU is up right nowPingoru has recorded 26 incidents for Kaltura EU: 3 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 6 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 7 of 720 (1%) |
| October 2026 | 0 | 0 of 575 (0%) |
Incidents, newest first
Minor September 16, 2026 Access to Support portal 7h 18m Documentation and Customer Care Platforms
Started Sep 16, 2026, 09:48 AM UTC· resolved Sep 16, 2026, 05:07 PM UTC
- investigating Sep 16, 2026, 09:48 AM UTC
Kaltura Customer Portal became unavailable due to Salesforce performance degradation. More details at: https://status.salesforce.com/current As a result, users cannot access the support portal: support.kaltura.com We will provide further updates during the next 60 minutes.
- investigating Sep 16, 2026, 09:49 AM UTC
We are continuing to investigate this issue.
- resolved Sep 16, 2026, 05:07 PM UTC
This incident has been resolved.
Minor July 16, 2026 Kaltura General Service Issue 5h 38m Kaltura Webinars, Virtual Classroom and Meetings, Kaltura API, Platform Access, Live and 2 more
Started Jul 16, 2026, 08:28 AM UTC· resolved Jul 16, 2026, 02:06 PM UTC
- investigating Jul 16, 2026, 08:28 AM UTC
We are investigating some service interuptions that users might experience when trying to access Kaltura services. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes
- investigating Jul 16, 2026, 08:38 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 16, 2026, 08:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2026, 02:06 PM UTC
This incident has been resolved.
Major August 5, 2025 Kaltura Virtual Classroom/Virtual Meetings - Partial Outage 3h 34m Kaltura Meetings
Started Aug 05, 2025, 04:13 PM UTC· resolved Aug 05, 2025, 07:48 PM UTC
- investigating Aug 05, 2025, 04:13 PM UTC
Investigating - We are investigating partial service interruptions that users might experience when trying to access Virtual Classroom/Virtual Meetings services. Components affected are polls, chat, and whiteboard tools within the virtual classroom/virtual meeting room. Event Platform Chat and Collaboration tools are NOT affected. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes.
- monitoring Aug 05, 2025, 05:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 07:48 PM UTC
This incident has been resolved.
Minor June 2, 2025 MediaSpace and API degradation 6h 20m Kaltura API, Kaltura MediaSpace
Started Jun 02, 2025, 08:46 AM UTC· resolved Jun 02, 2025, 03:06 PM UTC
- investigating Jun 02, 2025, 08:46 AM UTC
What is the issue: We are investigating an issue that users might experience slowness using MediaSpace (KMS/KAF) or API. Current status: Our engineering team in progress to investigate the root cause. What to expect next: we will provide an update in 30 minutes.
- identified Jun 02, 2025, 09:30 AM UTC
What is the issue: An issue with slowness using MediaSpace (KMS/KAF) or API has been identified, leading to occasional failures for users trying to access these services. Current status: Our engineering team has identified the issue and is working on mitigating it. What to expect next: An update will be provided within the next hour.
- monitoring Jun 02, 2025, 10:57 AM UTC
Current status: Our engineering team resolved the issue with slowness in MediaSpace (KMS/KAF) or API. What to Expect Next: The issue has been resolved, ongoing monitoring will be conducted.
- resolved Jun 02, 2025, 03:06 PM UTC
This incident has been resolved.