Kaltura EU Outage History

Kaltura EU is up right now

Kaltura EU had 3 outages in the last 2 years totaling 10h 49m of downtime — averaging 0.1 incidents per month.

There were 3 Kaltura EU outages since June 2, 2025 totaling 10h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.eu.kaltura.com

Major December 5, 2025

Kaltura General Service Issue

Detected by Pingoru
Dec 05, 2025, 09:07 AM UTC
Resolved
Dec 05, 2025, 10:02 AM UTC
Duration
54m
Affected: Kaltura APILivePlaybackKaltura Management Console (KMC)Kaltura MediaSpace
Timeline · 5 updates
  1. investigating Dec 05, 2025, 09:07 AM UTC

    We are investigating some service interuptions that users might experience when trying to access Kaltura services. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes

  2. investigating Dec 05, 2025, 09:10 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 05, 2025, 09:13 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Dec 05, 2025, 09:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 05, 2025, 10:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 5, 2025

Kaltura Virtual Classroom/Virtual Meetings - Partial Outage

Detected by Pingoru
Aug 05, 2025, 04:13 PM UTC
Resolved
Aug 05, 2025, 07:48 PM UTC
Duration
3h 34m
Affected: Kaltura Meetings
Timeline · 3 updates
  1. investigating Aug 05, 2025, 04:13 PM UTC

    Investigating - We are investigating partial service interruptions that users might experience when trying to access Virtual Classroom/Virtual Meetings services. Components affected are polls, chat, and whiteboard tools within the virtual classroom/virtual meeting room. Event Platform Chat and Collaboration tools are NOT affected. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes.

  2. monitoring Aug 05, 2025, 05:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2025, 07:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 2, 2025

MediaSpace and API degradation

Detected by Pingoru
Jun 02, 2025, 08:46 AM UTC
Resolved
Jun 02, 2025, 03:06 PM UTC
Duration
6h 20m
Affected: Kaltura APIKaltura MediaSpace
Timeline · 4 updates
  1. investigating Jun 02, 2025, 08:46 AM UTC

    What is the issue: We are investigating an issue that users might experience slowness using MediaSpace (KMS/KAF) or API. Current status: Our engineering team in progress to investigate the root cause. What to expect next: we will provide an update in 30 minutes.

  2. identified Jun 02, 2025, 09:30 AM UTC

    What is the issue: An issue with slowness using MediaSpace (KMS/KAF) or API has been identified, leading to occasional failures for users trying to access these services. Current status: Our engineering team has identified the issue and is working on mitigating it. What to expect next: An update will be provided within the next hour.

  3. monitoring Jun 02, 2025, 10:57 AM UTC

    Current status: Our engineering team resolved the issue with slowness in MediaSpace (KMS/KAF) or API. What to Expect Next: The issue has been resolved, ongoing monitoring will be conducted.

  4. resolved Jun 02, 2025, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →