Kaltura EU incident
Kaltura Virtual Classroom/Virtual Meetings - Partial Outage
Kaltura EU experienced a major incident on August 5, 2025 affecting Kaltura Meetings, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2025, 04:13 PM UTC
Investigating - We are investigating partial service interruptions that users might experience when trying to access Virtual Classroom/Virtual Meetings services. Components affected are polls, chat, and whiteboard tools within the virtual classroom/virtual meeting room. Event Platform Chat and Collaboration tools are NOT affected. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes.
- monitoring Aug 05, 2025, 05:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 07:48 PM UTC
This incident has been resolved.