Kajeet experienced a minor incident on May 30, 2023 affecting Wireless Connected Devices and Management Portal and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 30, 2023, 01:19 PM UTC
Our Media Center has been experiencing problems and we apologize for any inconvenience this might have caused. Please know our team is actively working on identifying and resolving this issue. We will update you as soon as we have additional information.
- investigating May 30, 2023, 02:23 PM UTC
Please know that our team is working to restore service at our normal performance levels. Further updates will be provided as soon as they become available.
- resolved May 30, 2023, 03:40 PM UTC
Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.