Kajeet experienced a notice incident on December 12, 2023 affecting Wireless Connected Devices and Management Portal and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 12, 2023, 02:06 PM UTC
Service Now Ticketing has been experiencing latency problems. Please know our team is actively working with Service Now Support on identifying and resolving this issue. We will update you as soon as we have additional information.
- resolved Dec 12, 2023, 03:34 PM UTC
Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.