Kajeet experienced a notice incident on January 24, 2024 affecting Wireless Connected Devices and Management Portal and 1 more component, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Wireless Connected DevicesManagement PortalReportingREST APIs
Update timeline
- investigating Jan 24, 2024, 07:12 PM UTC
Verizon provisioning is currently experiences issues with activations. Their technical teams are currently engages and working to resolve the issue.
- resolved Jan 24, 2024, 10:03 PM UTC
Verizon has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.