Kajeet incident

AT&T Carrier Connectivity Issues

Notice Resolved View vendor source →

Kajeet experienced a notice incident on February 22, 2024 affecting Wireless Connected Devices and Management Portal and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2024, 10:48 AM UTC
Resolved
Feb 22, 2024, 12:03 PM UTC
Duration
1h 14m
Detected by Pingoru
Feb 22, 2024, 10:48 AM UTC

Affected components

Wireless Connected DevicesManagement PortalReportingREST APIs

Update timeline

  1. investigating Feb 22, 2024, 10:48 AM UTC

    AT&T has been experiencing connectivity issues since 3:50 AM EST. AT&T Network Engineers are investigating.

  2. monitoring Feb 22, 2024, 11:39 AM UTC

    AT&T Connectity has been restored but AT&T is still investigtaing the root cause.

  3. resolved Feb 22, 2024, 12:03 PM UTC

    AT&T has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.