Kajeet experienced a notice incident on May 15, 2024 affecting Wireless Connected Devices and Management Portal and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 15, 2024, 01:51 PM UTC
We are currently experiencing a potential delay with AT&T provisioning services. The issue began at approximately 3:45 PM EST on May 14, 2024. Our technical team is diligently investigating the root cause of this issue and working towards a prompt resolution. We apologize for any inconvenience this may cause.
- resolved May 15, 2024, 03:22 PM UTC
Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.