Kajeet experienced a notice incident on June 21, 2024 affecting Wireless Connected Devices and Management Portal and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 21, 2024, 07:57 PM UTC
We are aware of inconsistent connection on Direct Access Lines. The issue began at approximately 8:00 AM EST on May 21, 2024 Our technical team is diligently investigating the root cause of this issue and working towards a prompt resolution. We apologize for any inconvenience this may cause.
- resolved Jun 21, 2024, 09:42 PM UTC
Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.