Kajeet experienced a notice incident on August 1, 2024 affecting Wireless Connected Devices and Management Portal and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Wireless Connected DevicesManagement PortalReportingREST APIs
Update timeline
- resolved Aug 01, 2024, 01:22 PM UTC
This morning at 3:15AM EST, Kajeet experienced an issue with the ACL for Direct Access. Service was restored at 9 AM EST. We apologize for any inconvenience this may have caused. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.