Kajeet incident

Issues loading Insights in Sentinel

Notice Resolved View vendor source →

Kajeet experienced a notice incident on December 10, 2024 affecting Insights, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2024, 08:36 PM UTC
Resolved
Dec 10, 2024, 08:56 PM UTC
Duration
20m
Detected by Pingoru
Dec 10, 2024, 08:36 PM UTC

Affected components

Insights

Update timeline

  1. investigating Dec 10, 2024, 08:36 PM UTC

    Some customers may be experiencing issues loading Insights in Sentinel. We apologize for any inconvenience this might have caused. Please know our team is actively working on identifying and resolving this issue.

  2. resolved Dec 10, 2024, 08:56 PM UTC

    Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.