Kajeet incident

Sentinel Operations and Provisioning May Be Delayed

Notice Resolved View vendor source →

Kajeet experienced a notice incident on January 9, 2025 affecting Management Portal and REST APIs and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 04:05 PM UTC
Resolved
Jan 09, 2025, 04:41 PM UTC
Duration
36m
Detected by Pingoru
Jan 09, 2025, 04:05 PM UTC

Affected components

Management PortalREST APIsSelf Service Activations

Update timeline

  1. investigating Jan 09, 2025, 04:05 PM UTC

    Sentinel Operations and Provisioning May Be Delayed. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.

  2. investigating Jan 09, 2025, 04:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 09, 2025, 04:11 PM UTC

    Sentinel Operations and Provisioning May Be Delayed. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.

  4. investigating Jan 09, 2025, 04:38 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jan 09, 2025, 04:41 PM UTC

    Sentinel Operations and Provisioning issue has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.