Kajeet experienced a minor incident on March 5, 2025 affecting Alerts and Notifications, lasting 8h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Alerts and Notifications
Update timeline
- investigating Mar 05, 2025, 02:09 PM UTC
Some customers may receive repeat e-mailed alerts from Kajeet. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.
- resolved Mar 05, 2025, 10:26 PM UTC
Our team has resolved the issue and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.