Kajeet experienced a notice incident on April 30, 2025 affecting Wireless Connected Devices, lasting 21h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 30, 2025, 03:17 PM UTC
Some customers may be experiencing Verizon intermittent connectivity issues. Our engineers are working with Verizon on the issue. We apologize for any inconvenience this may be causing.
- investigating Apr 30, 2025, 06:57 PM UTC
Our engineers continue to work with Verizon on the issue. We apologize for any inconvenience this may be causing.
- resolved May 01, 2025, 01:06 PM UTC
The Verizon Intermittent Connectivity issues have been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.