Justworks incident

Data from Justworks Time Tracking is not successfully sending to Justworks PEO

Critical Resolved View vendor source →

Justworks experienced a critical incident on December 4, 2023 affecting Justworks Time Tracking Platform and Justworks Time Tracking Mobile App, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2023, 07:01 PM UTC
Resolved
Dec 04, 2023, 08:56 PM UTC
Duration
1h 55m
Detected by Pingoru
Dec 04, 2023, 07:01 PM UTC

Affected components

Justworks Time Tracking PlatformJustworks Time Tracking Mobile App

Update timeline

  1. investigating Dec 04, 2023, 07:01 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 04, 2023, 07:09 PM UTC

    We are currently aware of shifts not being sent over from Time Tracking to the PEO, notes not appearing in Time Tracking, and the payroll report not working

  3. resolved Dec 04, 2023, 08:56 PM UTC

    This incident has been resolved.