Justworks incident

Phones and chat service may be delayed due to weather systems near our offices

Minor Resolved View vendor source →

Justworks experienced a minor incident on January 9, 2024 affecting 24/7 Support, lasting 18h 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2024, 07:24 PM UTC
Resolved
Jan 10, 2024, 01:56 PM UTC
Duration
18h 31m
Detected by Pingoru
Jan 09, 2024, 07:24 PM UTC

Affected components

24/7 Support

Update timeline

  1. monitoring Jan 09, 2024, 07:24 PM UTC

    Due to several state of emergency statuses near our offices, there may be an impact or delay to our replies on chat and/or ability to answer phone calls. We are currently monitoring all channels.

  2. resolved Jan 10, 2024, 01:56 PM UTC

    This incident has been resolved.