Justworks incident

We are currently experiencing issues with several features in the Justworks product

Major Resolved View vendor source →

Justworks experienced a major incident on March 15, 2024 affecting Justworks Platform and Justworks Time Tracking Platform, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2024, 02:02 PM UTC
Resolved
Mar 15, 2024, 06:14 PM UTC
Duration
4h 12m
Detected by Pingoru
Mar 15, 2024, 02:02 PM UTC

Affected components

Justworks PlatformJustworks Time Tracking Platform

Update timeline

  1. investigating Mar 15, 2024, 02:02 PM UTC

    We are currently investigating an issue that is impacting our reports, invoices, timecard syncs, and calendar functionality.

  2. investigating Mar 15, 2024, 03:38 PM UTC

    We've restored service with Justworks Time Tracking and we're now investigating our reporting features which are still unavailable for customers.

  3. monitoring Mar 15, 2024, 05:50 PM UTC

    We have identified the issue with our reports and have implemented a fix to make them available. We are now monitoring the change.

  4. resolved Mar 15, 2024, 06:14 PM UTC

    This incident has been resolved.