Justworks incident

Inbound and Outbound calls Degraded performance

Minor Resolved View vendor source →

Justworks experienced a minor incident on April 22, 2024 affecting 24/7 Support, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2024, 02:58 PM UTC
Resolved
Apr 22, 2024, 05:10 PM UTC
Duration
2h 11m
Detected by Pingoru
Apr 22, 2024, 02:58 PM UTC

Affected components

24/7 Support

Update timeline

  1. investigating Apr 22, 2024, 02:58 PM UTC

    We are currently experiencing degraded performance on Inbound and Outbound calls

  2. identified Apr 22, 2024, 04:29 PM UTC

    Mitigation measures are being applied and at this point we are seeing improvements in the success rate of inbound and outbound calls.

  3. resolved Apr 22, 2024, 05:10 PM UTC

    This incident has been resolved.