Justworks experienced a minor incident on September 27, 2024 affecting 24/7 Support, lasting 8h 49m. The incident has been resolved; the full update timeline is below.
Affected components
24/7 Support
Update timeline
- monitoring Sep 27, 2024, 01:02 PM UTC
Due to the impact of Hurricane Helene in Florida, our responses to support inquires may be delayed. We encourage customers to reach us via email to avoid phone wait times. Thank you for your patience.
- resolved Sep 27, 2024, 09:51 PM UTC
This incident has been resolved.