Justworks experienced a minor incident on October 9, 2024 affecting 24/7 Support, lasting 5d 2h. The incident has been resolved; the full update timeline is below.
Affected components
24/7 Support
Update timeline
- monitoring Oct 09, 2024, 01:01 PM UTC
Due to the impact of Hurricane Milton in Florida and surrounding areas, our responses to support inquiries may be delayed. We encourage customers to reach us via email to avoid phone wait times. Thank you for your patience.
- resolved Oct 14, 2024, 03:03 PM UTC
This incident has been resolved.