Justworks incident

Customers are currently unable to access their Justworks accounts

Critical Resolved View vendor source →

Justworks experienced a critical incident on May 8, 2025 affecting Justworks Platform, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 11:13 PM UTC
Resolved
May 09, 2025, 01:35 AM UTC
Duration
2h 22m
Detected by Pingoru
May 08, 2025, 11:13 PM UTC

Affected components

Justworks Platform

Update timeline

  1. investigating May 08, 2025, 11:13 PM UTC

    We are investigating an issue with customers not being able to access their Justworks and Justworks Payroll accounts.

  2. identified May 08, 2025, 11:41 PM UTC

    Customers should now be able to access their accounts on Justworks. We are continuing to investigate partial outages.

  3. resolved May 09, 2025, 01:35 AM UTC

    Customer are now able to access their Justworks accounts.