JustCall experienced a notice incident on December 6, 2018 affecting MMS Service, lasting 3h 41m. The incident has been resolved; the full update timeline is below.
Affected components
MMS Service
Update timeline
- investigating Dec 06, 2018, 08:48 PM UTC
We are experiencing an issue that is causing duplicate MMS to be sent for messages with long message bodies (>1600 characters). Our engineers have identified the issue and are working on the fix. We will provide an update as quickly as possible.
- resolved Dec 07, 2018, 03:51 AM UTC
We have resolved the issue causing duplicate MMS to be sent for messages with long message bodies (>1600 characters). The service is fully operational.