JustCall incident

Elevated API Errors in Reports

Minor Resolved View vendor source →

JustCall experienced a minor incident on November 17, 2020 affecting JustCall Dashboard, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2020, 05:19 PM UTC
Resolved
Nov 17, 2020, 05:40 PM UTC
Duration
20m
Detected by Pingoru
Nov 17, 2020, 05:19 PM UTC

Affected components

JustCall Dashboard

Update timeline

  1. investigating Nov 17, 2020, 05:19 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue. Our customers will not be able to download reports in this case. We are actively investigating this concern.

  2. resolved Nov 17, 2020, 05:40 PM UTC

    This incident has been resolved.