JustCall incident

Elevated API Errors in Reports

Minor Resolved View vendor source →

JustCall experienced a minor incident on November 18, 2020 affecting JustCall Dashboard, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2020, 04:44 PM UTC
Resolved
Nov 18, 2020, 05:18 PM UTC
Duration
34m
Detected by Pingoru
Nov 18, 2020, 04:44 PM UTC

Affected components

JustCall Dashboard

Update timeline

  1. investigating Nov 18, 2020, 04:44 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue. Our teams will deploy a fix for this soon. Dashboard reporting will not be available for a while.

  2. resolved Nov 18, 2020, 05:18 PM UTC

    This incident has been resolved.