JustCall incident

Pipedrive API - delayed responses - Integration affected

Notice Resolved View vendor source →

JustCall experienced a notice incident on February 9, 2021 affecting Pipedrive, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2021, 06:00 PM UTC
Resolved
Feb 09, 2021, 07:28 PM UTC
Duration
1h 27m
Detected by Pingoru
Feb 09, 2021, 06:00 PM UTC

Affected components

Pipedrive

Update timeline

  1. investigating Feb 09, 2021, 07:11 PM UTC

    Pipedrive APIs are not responding. Our customers may face issues with integration. JustCall engineering team is following up with Pipedrive folks.

  2. investigating Feb 09, 2021, 07:12 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 09, 2021, 07:13 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 09, 2021, 07:21 PM UTC

    We are continuing to investigate this issue. Looks like their servers and APIs are getting back to normal.

  5. investigating Feb 09, 2021, 07:22 PM UTC

    We are continuing to investigate this issue.

  6. resolved Feb 09, 2021, 07:28 PM UTC

    Pipedrive APIs are responding just fine as per our recent reports. Our engineering team has confirmed that services are up and running from their end. More information around this: https://status.pipedrive.com